CHANGE OF MIND
We’re committed to ensuring your shopping experience is positive. We accept change of mind returns. All returns need to be within 30 days and unused in original purchase condition.
If you've received a faulty or incorrect product, we'll sort your postage. Drop us a note at firstname.lastname@example.org. For standard returns, postage is on you.
TIME FRAME FOR RETURNS
All orders must be returned within 30 days of receiving your purchase. Please contact us for returns outside of this timeframe. Where delivery has been delayed for an online order, we will take into consideration the delivery date, as well as the purchase date.
- Track your return postage and things can get lost sometimes.
- Write your full name on your package. This should match the name your order was placed under, to help us process everything nice and quickly.
- We process returns and exchanges as quickly as we can. If your return is showing as delivered but you haven't heard from us, just drop us another email, we're most likely processing it!